Cyberark Business Solution Specialist 

Israel 

793466910

You will be working with cross-company groups to understand their needs, design solutions, and deliver them while providing top-quality service.  This includes application issue resolution, configuration, managing security/permissions, providing support for users, and supporting any IT system malfunctioning issues.

The role requires extensive knowledge of various business applications and services, system analysis experience, document requirements, and excellent end-to-end project management skills.

Responsibilities:

• End-to-end management of IT projects - Act as activity/project manager of enhancements and required upgrades including design, configuration, progress status, and monitoring through the development lifecycle
• Hands-on implementation and support on knowledge management platforms such as SharePoint, OneDrive, Teams, Monday.com, Calendly
• Serve as the main point of contact for all assigned applications & stakeholders
• Successful delivery on time, on budget, on scope, and on quality standards
• Take part in the review, selection, and implementation of new systems to meet company objectives
• Provide enterprise-wide technical support for the company's business applications. This includes problem identification and resolution within SLA
• Document all system changes and educate all affected users on solution enhancements / new solutions
• Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
• Matrix management of resources such as IT cross functions, external vendors, and other resources within the company

• Bachelor's Degree in Industrial Engineering, information science, management information systems (or equivalent field)
• 1-2 years of current, professional-level experience implementing and maintaining enterprise-wide applications – a must
• High level of project management skills – a must
• Hands-on experience with Office 365 applications (Teams, OneDrive, SharePoint, Power platform) – Management and implementation – a significant advantage
• Hands-on experience with Microsoft copilot studio – Management and implementation – a significant advantage
• Hands-on experience with Monday.com – Management and implementation – a significant advantage
• Experience and knowledge with IT system analysis, writing detailed technical and functional designs
• Excellent problem solving/analytical skills and knowledge of analytical tools
• Ability to learn new content areas and new skills quickly and efficiently
• Excellent communication and interpersonal skills
• Customer-centric with an ability to understand customer needs
• Highly organized, motivated, and creative
• Multi-tasking capabilities
• High English proficiency - a must
• Ability to travel 1-2 times a year