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JPMorgan Product Portfolio Operations Manager - Deposit 
United States, Delaware, Wilmington 
783588522

15.09.2024

As a Product Portfolio Operations Manager in

Job responsibilities

  • Works across products to help review delivery against business plans of future while coordinating reporting and communications plans for portfolio management operations and change initiatives.
  • Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement of new ideas.
  • Drives adaptation and modification of our product-line framework to recommend cross-product priorities, sequencing, and trade-offs are realized.
  • Implements a product-level collection strategy consisting of controls, financials, and resourcing needs.
  • Prepare executive reports, presentations, and communications for a variety of audiences and constituents; act on behalf of team leadership as needed.
  • Work with a diverse group of stakeholders and groups, manage processes and timelines, and be comfortable and skilled communicating and presenting to executive leadership.
  • Manage and support team planning activities, road maps, and development schedules; monitor, track and communicate progress; escalate and manage expectations as needed; provide regular status updates.
  • Implement team controls agenda including readiness, resiliency, and change management with adherence to department and firm wide Risk and Controls standards.
  • Facilitate monthly reporting deliverables, and employee culture events.
  • Manage the team’s communication program including announcements, user documentation, and Confluence pages.
  • Identify, design, and implement strategies to improve team productivity; build and maintain awareness of key initiatives, issues, trends and changes impacting consumers and Chase.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in program management or performance optimization
  • Demonstrate ability to manage and implement operational effectiveness initiatives.
  • Demonstrate ability to operate within the product development life cycle and agile methodologies.
  • Excellent presentation and communication skills in formal and informal settings; Microsoft PowerPoint and executive presentation building skills; advanced Confluence Page design and administration skills.
  • Demonstrate experience as a business manager, chief of staff, or similar role; excellent organizational and relationship skills.
  • Exemplary critical thinking, problem-solving, and organizational skills
  • Good influencing and leadership skills
  • Ability to influence colleagues and leaders at all levels of the organization.

Preferred qualifications, capabilities, and skills

  • 5+ years of experience in a business management or similar function
  • Bachelor's degree in business, management, or communications