JPMorgan Product Portfolio Operations Manager - Deposit 

United States, Delaware, Wilmington 

783588522

As a Product Portfolio Operations Manager in

Job responsibilities

• Works across products to help review delivery against business plans of future while coordinating reporting and communications plans for portfolio management operations and change initiatives.
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement of new ideas.
• Drives adaptation and modification of our product-line framework to recommend cross-product priorities, sequencing, and trade-offs are realized.
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs.
• Prepare executive reports, presentations, and communications for a variety of audiences and constituents; act on behalf of team leadership as needed.
• Work with a diverse group of stakeholders and groups, manage processes and timelines, and be comfortable and skilled communicating and presenting to executive leadership.
• Manage and support team planning activities, road maps, and development schedules; monitor, track and communicate progress; escalate and manage expectations as needed; provide regular status updates.
• Implement team controls agenda including readiness, resiliency, and change management with adherence to department and firm wide Risk and Controls standards.
• Facilitate monthly reporting deliverables, and employee culture events.
• Manage the team’s communication program including announcements, user documentation, and Confluence pages.
• Identify, design, and implement strategies to improve team productivity; build and maintain awareness of key initiatives, issues, trends and changes impacting consumers and Chase.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Demonstrate ability to manage and implement operational effectiveness initiatives.
• Demonstrate ability to operate within the product development life cycle and agile methodologies.
• Excellent presentation and communication skills in formal and informal settings; Microsoft PowerPoint and executive presentation building skills; advanced Confluence Page design and administration skills.
• Demonstrate experience as a business manager, chief of staff, or similar role; excellent organizational and relationship skills.
• Exemplary critical thinking, problem-solving, and organizational skills
• Good influencing and leadership skills
• Ability to influence colleagues and leaders at all levels of the organization.

Preferred qualifications, capabilities, and skills

• 5+ years of experience in a business management or similar function
• Bachelor's degree in business, management, or communications