JPMorgan Product Portfolio Operations Manager 

United States, Delaware, Wilmington 

113024739

*this role is not eligible for immigration sponsorship

Job Responsibilities

• Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.
• Partner closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.
• Implement agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.
• Align product portfolio priorities to strategic business objectives and desired P&L outcomes.
• Ensure product development tools and resources are being used effectively (e.g., Jira).
• Prepare senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).
• Support special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.

Required Qualifications, Skills, and Capabilities

• Bachelor’s degree or equivalent work experience
• 10 years of experience in product management, business/program management, agile methodology, consumer banking and digital products.
• Proficient in agile product development methodology.
• Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups.
• Attention to detail is a must with continuous focus on design excellence.
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda.
• Excellent relationship-building skills, with ability to establish trust and credibility.
• Advanced level experience in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira.
• Must be self-motivated, tenacious, and able to work with high degree of independence.