Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
Preferred qualifications, capabilities, and skills
- Proven ability to lead matrixed, cross-functional teams, leveraging collaboration, influence, and conflict resolution skills to achieve desired results
- Excellent communication, presentation, and interpersonal communications skills with strong ability to develop and maintain relationships
- Strong analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions
- Ability to effectively shift between strategic and detailed tactical management
- Consumer Community Banking (CCB) Operation and product management experience a plus