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JPMorgan Product Portfolio Operations Manager 
United States, Delaware, Wilmington 
113024739

26.06.2024

*this role is not eligible for immigration sponsorship

Job Responsibilities

  • Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.
  • Partner closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.
  • Implement agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.
  • Align product portfolio priorities to strategic business objectives and desired P&L outcomes.
  • Ensure product development tools and resources are being used effectively (e.g., Jira).
  • Prepare senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).
  • Support special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.

Required Qualifications, Skills, and Capabilities

  • Bachelor’s degree or equivalent work experience
  • 10 years of experience in product management, business/program management, agile methodology, consumer banking and digital products.
  • Proficient in agile product development methodology.
  • Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups.
  • Attention to detail is a must with continuous focus on design excellence.
  • Demonstrated ability in dealing with different stakeholder groups and driving the agenda.
  • Excellent relationship-building skills, with ability to establish trust and credibility.
  • Advanced level experience in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira.
  • Must be self-motivated, tenacious, and able to work with high degree of independence.