Responsibilities
- Attend and participate in Member-facing engagements with senior stakeholders at Member firms, such as investment banks, algorithmic trading firms, brokerages and proprietary trading firms
- Interrogate relevant data points to identify suspect trading behaviour
- Prepare reports for colleagues and senior management
- Provide excellent customer service, responding to telephone and email enquiries from Members and market participants
- Issue correspondence to Members and otherwise assist with Exchange investigations in relation to suspected instances of rule breaches ensuring cases are managed in a timely manner
- Maintain internal policies and procedures
- Assist with the calculation and publication of the ICE Brent Index
- Assist with the review and publication of open interest and Exchange position reporting
- Undertake ad-hoc project work
Knowledge and Experience
- Educated to degree level or equivalent (Finance, Mathematics, Law, Engineering or similar)
- Strong IT literacy skills
- Excellent report writing skills and attention to detail
- Excellent interpersonal and communication skills, interacting effectively at all levels, including with external stakeholders
- Proficient at identifying various issues and working efficiently to resolve problems
- Enthusiastic approach and a drive to continually improve and develop working practices and industry knowledge
- Strong organisational skills; ability to manage multiple tasks under pressure and to deadlines
