Key Responsibilities:
- Manage the execution of the digital merchandising strategy across all categories on both .com and App with the focus on conversion rate improvements and increasing multi-unit orders.
- Represent the voice of the consumer through regularly sharing insights and make recommendations for optimized digital merchandising strategy in line with consumer behavior.
- Work with analytics to ensure robust performance framework in place for tracking and measuring our merchandising and business decisions, and ensure creation of seasonal target setting against key digital KPIs
- Support product sell-thru by adopting and optimizing our configurable merchandising toolset; with a focus on product sorting, storytelling through content, filters and search experience
- Partner with Digital Activation, Buying, Site Ops, SEO/SEM and CX optimizations teams to ensure wider cross-channel campaigns are translating into tangible, logical site experiences
- Input to both Global and Market teams on newly identified growth opportunities and be the driver for adoption and execution of said opportunities
- Manage the calendar of consumer moments and contribute to both product range and marketing for optimal pre-season alignment
- Lead, coach and inspire the Digital Merchandising team and ensure you foster a high performing culture based on collaboration, trust & empathy.
Category & Product Site Merchandising
- Lead the pre-season category recommendations and merchandising strategy including but not limited to PLP experience, sorting, filter optimization, product imagery & copy to drive higher conversion rate and encourage multi-unit orders.
- Own the DTC exclusives journey optimizations and trading
- Own product/brand campaign merchandising and reporting on onsite performance
- Lead category deep dives to continuously feed the product and brand organization with valuable insights that help plan both pre-season and in-season range and depth
- Own the seasonal demand calendar tool to continuously drive insight, recommendations
- and activations as well as influence future product launches
- Be on top of industry trends around new and existing categories to drive innovation and inspire optimization ideas and opportunities
In Season Trading Levers
- Represent Digital Merchandising in the trading floor to continuously refine and adapt tactics based on movements in product performance
- Drive in-season category trading and journey optimizations in partnership with BPT & Analytics team.
- Identify and strategically implement tactics to push in-season visibility of slow sellers to increase rate of sale, and accelerate/protect in-season fast movers based on overall business direction
- Own and drive the reactive campaign workstream in strong partnership with the content activation and product teams
Product Launch and Data
- Own the product launch and readiness roadmap for all product categories, new season launches as well as in season enrichments and ensure at least 99 % of assortment is live on time.
- Ensure timely and quality implementation of all new season launches on time and in full
- Drive and implement the unisex tagging and any other identified cross category opportunities – women, sustainability, membership, exclusives etc. and multi-tagging for sport assortment.
- Own and drive the attribute enrichment strategy, tagging, and implementation
- Drive automation and continuous improvements in downstream systems and processes by continuously identifying improvement opportunities and exercising influence with the global product teams and Bus
- Collaborate and support the DPC Product Enrichment team to find synergies and improve product launches across partners.
Key Relationships:
- EU & Global SEO
- EU & Global Marketing Activation
- EU Buying & Planning Team
- EU Assortment Planning Team
- EU Operations
- EU eCom analytics
- Global BU’s
- Global Asset Creation Team
- Global eCommerce
- Global Master Data
Knowledge, Skills and Abilities:
- Strong analytical skills – with hands on experience working with eCommerce KPIs combined with love for sporting goods product.
- Pro-active (self-motivated & impact-oriented) Business growth and agile mindset
- Ability to manage multiple complex projects in a matrix organization and be ruthless in prioritization.
- Excellent English verbal and written communication skills, with the ability to communicate effectively across different levels of organization.
- Excellent stakeholder management. Ability to negotiate and influence will be paramount to success
- Fashion, Retail or Sporting Good industry experience is a must.
Requisite Education and Experience / Minimum Qualifications:
- 8+ years of relevant experience in eCommerce
- People Management Experience is required
- BA / BS in Merchandising, Marketing, Business or Business Development, Digital or
related field (Master’s / Graduate qualification a