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NICE Account Executive - Business Process Outsourcing 
United States 
779828624

30.06.2024

How will you make an impact?

  • Responsible for achieving annual sales quota and personally negotiating BPO agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NICE CxOne's strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with ‘C’levels.
  • Initiate, support, develop and monitor purchasing agreements between NICE CxOne and the customer.
  • Enable BPO to be experts on how to position NICE's portfolio suite to their customers

Have you got what it takes?

  • 7+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • 1+ years selling Conversational AI and or Digital Transformation solutions into enterprise accounts.
  • Possess understanding of the BPO market and it's unique needs
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

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