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What you'll do
As an Cloud ERP Adoption and Experience Office Architect, you’ll:
· Act as a thought leader, developing and implementing adoption frameworks across the organization.
· Identify key customer segments and create targeted campaigns (1:Many, 1:Few, 1:1) to boost license consumption, product feature usage, and innovation adoption.
· Manage programs using the Missions Framework, tracking ROI and impact.
· Collaborate with cross-functional teams across ASC, Product, Presales, S-CSMs, and EAE’s to ensure seamless execution.
· Build and manage communities to foster knowledge sharing and thought leadership.
· Monitor partner progress and establish feedback loops to drive continuous improvement.
What you bring
· Strong delivery experience with a background in a specific LoB/Industry.
· Keen interest in learning new tools and exploring emerging topics with a growth mindset.
· Proven ability to manage renewals, reduce churn, and drive adoption.
· Experience leading cross-functional teams and managing global initiatives in a matrix environment.
· Strategic mindset with the ability to influence senior leadership.
· In-depth knowledge of SAP Cloud ERP solutions, Cloud Technology, and BTP.
· Knowledge of RISE with SAP Methodology and SAP Business Suite is a plus.
· Exceptional communication skills to create impactful campaigns and engage diverse audiences.
Work Experience & Additional Skills
· 16+ years of experience in Services, Product Management, Sales, or Pre-Sales.
· Prior experience in designing and implementing end-to-end On-Premise and Cloud Solutions.
· Ability to work effectively across virtual, global teams.
· Fluency in English (written and spoken) and willingness to travel globally.
Job Segment:Cloud, ERP, Pre-Sales, Developer, Consulting, Technology, Sales
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