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Apple Learning Project Manager Retail Customer Care China, Shanghai 770581546
30.05.2024
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Description
Maintain learning management systems for registration, administration, delivery and evaluation of trainingManage operational logistics including but not limited to training reports and facilitiesWork with learning manager and leads to develop project scope and objectives, projects plan, involving all relevant stakeholders and ensuring accurate timelinesMeasure learning project performance using appropriate systems, tools and techniques
Key Qualifications
- Experience in assessing learning needs and identifying performance gaps
- Experience defining curriculum strategies and training plans
- Familiar with adult learning principles and instructional design techniques, design framework
- Experience with learning management systems, content management and reporting tools
- Ability to work efficiently under deadline with numerous projects on hand
- Strict adherence to company policy on confidential materials
Additional Requirements
- Customer focused, detail oriented individual with ability to maintain a positive attitude in high-stress and fast-paced work environment
- Drive for quality results and demonstrates high degree of determination
- Excellent verbal, written and interpersonal communication skills
- Adaptive to changing technologies, process and environments
- Customer service or sales experience preferred
- PMP Certification a plus
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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