מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Learning Project Manager Retail Customer Care ב-אפל ב-China, Shanghai
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Learning Project Manager Retail Customer Care ב-China, Shanghai והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
China
Shanghai
נמצאו 180 משרות
26.08.2025
A
Apple Customer Service Support Specialist Retail Care China, Shanghai
תיאור:
- You will interact with online customers for our Tmall online store, assisting with order-related inquiries. - You are required to provide prompt and professional support to customers ensuring clarify and empathy in all interactions. - You need to handle order-related requests, including changes, cancellation and returns, while following company policies and guidelines. - You will maintain a customer-first approach, ensuring a seamless and positive experience. - You are expected to take initiative in problem-solving and contribute to process improvements. - You are expected to demonstrate resilience in handling challenging situations and adapting to changing processes. - You are expected to stay agile and open to learning new tools, policies and workflows to enhance performance.
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Actively seeks out opportunities to champion and celebrate inclusion and diversity.
- Passion for communicating with customers and a strong desire for professional growth.
- Strong written communication skills with the ability to convey information clearly and professionally.
- Problem-solving mindset with the ability to analyze issues and find effective solutions.
- Demonstrated ability to collaborate, adapt to change, and remain action-oriented in a fast-paced environment.
- Resilient mindset with a commitment to achieving results and providing excellent service.
- A team player who instills trust and actively contributes to a positive work environment.
- Ability to type in excess of 60 WPM with 95%+ accuracy.
- Flexible schedule, ability to work on shifts including weekends.
- Mandarin communication skills with verbal and written.
- English communication skills with verbal and written preferred.
- Previous exposure in a customer-facing environment.
- Function well in a dynamic, performance-based customer facing environment where results are monitored, recorded and assessed.
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משרות נוספות שיכולות לעניין אותך
26.08.2025
A
Apple Global Sourcing Supply Manager China, Shanghai
תיאור:
- Act as resident expert in an assigned commodity- Manage forecast and supply, ensure supply chain flexibility to minimize risks- Manage and develop suppliers to maintain industry leading quality, delivery and cost- Spot improvement opportunities in supply chain and work to execute key initiatives and strategies- Participate in supplier evaluation and selection
- BS/BA degree; MBA is a plus but not required
- English, Mandarin fluency. Other language fluency a plus but not required
- Operations/supply chain management or commodity management experience is a plus
- Quick learner
- Demonstrated ability to drive and deliver strategic business initiatives
- Outstanding analytical capabilities
- Excellent written and verbal communication skills
- Ability to work cross functionally in a dynamic environment - individually and as a member of a team
- Ability to handle different and competing priorities
- High level of personal and professional integrity
- Strong work ethic with a high degree of flexibility
- Familiar with Python/Tableau, data analysis etc. is a plus
- Travel: Frequent travel might be required during some parts of the year, depending on the commodities
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26.08.2025
A
Apple Greater Customer Engagement & Integrated Marketing Lead China, Shanghai
תיאור:
In this role you will create marketing and programming strategies and campaign execution that align with business goals and enhance the customer experience for Greater China.
- 10+ years in consumer marketing with global brands within a multi-channel environment.
- 8+ years building, developing, and leading high-performing GC and or APAC based marketing teams and at least 3+ including senior level individual contributors.
- Fluent in English and Mandarin
- 15+ years of experience in GC and APAC region in strategic marketing across the Retail sector.
- Proven track record of handling complex/multi-faceted projects, delivering on key metrics to drive impact for the company.
- Excellent interpersonal skills, able to strike the right balance in all situations, from cross-functional working groups to executive presentations.
- Strong analytical skills, able to identify and act upon opportunities for campaign improvement and impact.
- Strategically astute, with a creative approach to solving problems and creating memorable customer experiences and campaigns.
- Deep understanding of geography dynamics, consumer behaviours and competitive marketing landscapes. Able to use these insights to make informed, strategic decisions, anticipate market trends and pivot strategies as needed.
- Clear ability to navigate a matrixes organisation and influence decisions without direct authority.
- Experience working across geography and WW teams with successful outcomes for both regional and WW goals.
- An encouraging people leader who is able to recruit, empower and develop outstanding talent. A phenomenal teammate who leads from the front and will be the champion for doing what’s right.
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26.08.2025
A
Apple System Integration Station DRI Manager China, Shanghai
תיאור:
- Manage a team of 5+ engineers with strong leadership and problem solving ability.- Lead prototype build activities; driving schedule, tracking issues to closure, managing experiments, and reporting progress- Cross-functionally communicate key developments and updates on new projects/products- Drive the day-to-day activities to meet the overall program objectives focusing on process within engineering design, build, and validation cycles
- BS/MS/PhD in EE/CS/Physics/Optics/Color Science/Acoustics
- 6+ years experience in consumer electronics design & manufacture, showing increasing levels of leadership.
- 3+ years experience of leading a team with 5+ engineers
- Knowledge of EE fundamentals, and at least one of the following: 1)Optical Sciences / Photonics 2) Image processing 3) Camera engineering 4) Acoustics, transducer design, and/or N&V 5) Touch technology
- The position requires 25% domestic travel.
- Understands and operates well with rapid development cycles; remains flexible and calm in the face of uncertainty
- Excellent interpersonal skills, clear technical communications, self-motivated and very responsible in work you're doing.
- Positive outlook and eager to stepping into uncharted technology space and work hard to deliver solutions in a timely fashion.
- Familiarity with optical metrology tools, e.g. colorimeters, spectrometers, digital camera and light sources is a huge plus.
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26.08.2025
A
Apple AIML -Machine Learning Engineer Answers Knowledge & Informat... China, Shanghai
תיאור:
- BS/MS in Computer Science or equivalent with 3+ years of industry experience.
- Solid experience in various facets of data mining, deep learning, natural language processing, and large language models.
- Solid programming experience in one or more of the following: Java, C++, Python, or equivalent.
- Excellent communication skills and ability to interact with all levels of engineers.
- Hard-working, self-starter, proven ability to manage multiple projects to strict deadlines.
- Intimate knowledge of the Greater China region and its culture.
- Good interpersonal skills and great team player
- Strong written and verbal communication skills
- Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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26.08.2025
A
Apple OPM Manager China, Shanghai
תיאור:
- Drive factory daily IO, quality on hold, new site bring up, attainment etc. operation tasks in order to safe product delivery in right quantity and quality- Leads different aspects of program readiness for new product launch
- - Bachelor degree or equivalent experience or above, major in business, logistics, trading, electrical engineering or allied technical subject
- - Proven experience in manufacturing industry or related areas with managing operation background, collaborate with or manages cross functional teams
- - English & Mandarin proficiency
- - Good data analytical skills, ability to gather data, compile information and prepare the reports/updates
- - Take the lead to facilitate the communication and coordination on cross functional issue and business
- - Strong sense of urgency to take immediate actions for recovery while under high pressure
- - Strong self motivation to continue driving excellence
- - Result oriented, strong in leadership and organization skills
- - Willing to work from CM factory
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25.08.2025
A
Apple Finished Goods Distribution Centre Manager China, Shanghai
תיאור:
- Manage the 3PLs SLA performance, warehouse spent, SOW compliance in accordance to Apple’s requirements.- Drive the 3PLs(s) towards operations excellence on areas such as, but not limited to, operations execution, losses and damage, continuous improvement program, inventory accuracy.- Manage and lead 3PLs’ organization and their resources to support any required operations activities such as timely execution, analytics and reporting, exceptions management, shipping accuracy issues, etc.- Partner with 3PLs during key events such as new product launches, new store opening to ensure a flawless and successful execution.- Drive periodic review of 3PLs’ end-to-end platform to ensure support towards scalability and growth.- Assess and facilitate region-wide change management programs.- Develop executable BCPs within the supply chain network.
- Bachelor's degree in a relevant field. Equivalent proven experience will be considered.
- Min 5 years of experience in logistics or supply chain with in-depth functional knowledge of key logistics processes.
- Equipped with strong business and operations knowledge within the relevant field. Including, but not limited to, B2C, Retail operations.
- Strong vendor management skills and working experience with major 3PLs in APAC.
- Experience in B2B or B2C leading company is highly advantageous.
- Strong people management experience and group development skills.
- Highly adaptable and resilient to the challenges of a dynamic environment.
- Excellent communication, interpersonal and negotiation skills.
- Ability to build effective relationships in a cross-functional team.
- Positive energy and attitude with a thirst for personal growth.
- Strong knowledge of Excel preferred.
- SAP, Business objects (or equivalent) and database skills will be an advantage.
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תיאור:
- You will interact with online customers for our Tmall online store, assisting with order-related inquiries. - You are required to provide prompt and professional support to customers ensuring clarify and empathy in all interactions. - You need to handle order-related requests, including changes, cancellation and returns, while following company policies and guidelines. - You will maintain a customer-first approach, ensuring a seamless and positive experience. - You are expected to take initiative in problem-solving and contribute to process improvements. - You are expected to demonstrate resilience in handling challenging situations and adapting to changing processes. - You are expected to stay agile and open to learning new tools, policies and workflows to enhance performance.
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Actively seeks out opportunities to champion and celebrate inclusion and diversity.
- Passion for communicating with customers and a strong desire for professional growth.
- Strong written communication skills with the ability to convey information clearly and professionally.
- Problem-solving mindset with the ability to analyze issues and find effective solutions.
- Demonstrated ability to collaborate, adapt to change, and remain action-oriented in a fast-paced environment.
- Resilient mindset with a commitment to achieving results and providing excellent service.
- A team player who instills trust and actively contributes to a positive work environment.
- Ability to type in excess of 60 WPM with 95%+ accuracy.
- Flexible schedule, ability to work on shifts including weekends.
- Mandarin communication skills with verbal and written.
- English communication skills with verbal and written preferred.
- Previous exposure in a customer-facing environment.
- Function well in a dynamic, performance-based customer facing environment where results are monitored, recorded and assessed.
Expand
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Learning Project Manager Retail Customer Care בחברת Apple ב-China, Shanghai. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.