Bank Of America Business Control Manager - Global Commercial Banking 

United States, California, Los Angeles 

766046829

Additional Responsibilities:

• Manages client satisfaction through soliciting feedback and ensures teams are well prepared and educated to provide consultative approach to clients.
• Liaises with various business partners across the market: treasury, credit, fulfillment operations, GBAM AML, and GFC/Compliance.
• Manages operational excellence to include solid inspection of risk related activities such as self-identified audit issues and remediation plans.
• Drives Onboarding Specialist development, coaching and leading direct report training to broaden business and financial acumen, job related skills and leadership growth.
• Hires to ensure the correct gearing is in place to achieve new onboarding and expansion completions and quality assurance metrics.

Desired Skills:

• Previous Operational Risk or onboarding experience
• Excellent verbal and written communication skills; must be able to present key messages, recommendations, and information in a clear, concise manner
• Certified Anti-Money Laundering Specialist (CAMS) certification
• Bachelor’s degree desired

Required Skills:

• Successful management and leadership experience in leading, coaching, motivating and developing a team Risk management, operational risk, and Know Your Customer and Treasury Fulfillment knowledge
• Fosters a culture of continuous feedback, operational excellence and inclusivity
• Strong relationship and overall communication (written and verbal) skills; experienced influencer of both clients and internal partners including Sales, Treasury, Credit, Operations, and Risk Executives
• Demonstrates solid business acumen, knowledge of Global Commercial Banking businesses and Client Management Process

1st shift (United States of America)