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Airbnb Senior Market Manager 
Brazil, São Paulo, São Paulo 
76516222

21.05.2025

The Difference You will Make:

As a Senior Market Manager, you will oversee the overall supply health of key Airbnb markets in Brazil, ensuring a strong presence of high-quality listings. Your role is pivotal in expanding our host network, optimizing supply, and driving market growth.

A Typical Day:

  • Build, manage, and grow partner relationships within your territory to exceed quarterly sales targets across 100+ Professional Host accounts.
  • Conduct optimization calls and business reviews to strengthen partnerships, providing exceptional and timely support, including in-person meetings as needed.
  • Develop strategies to manage and optimize thousands of professional hosts in your region effectively.
  • Prospect and onboard new high-quality supply in your assigned geography.
  • Educate clients on product updates and relay feedback to internal stakeholders.
  • Leverage data to identify strategic growth opportunities, navigate operational complexities, and allocate resources efficiently.
  • Foster innovation by implementing unique engagement projects using an entrepreneurial approach.
  • Collaborate cross-functionally with product, communications, public policy, legal, tax, and customer support teams to drive long-term market success.
  • Analyze local market trends to provide insights for internal and external stakeholders.
  • Support technical partnerships to ensure a seamless experience for hosts and guests.
  • Represent Airbnb in external meetings with professional hosts and at industry conferences, reinforcing the brand's presence.
  • Contribute to host community programs to drive growth and engagement across the Airbnb community.

Your Expertise:

  • 10+ years of experience in account management and partner support, with a proven ability to foster and grow business relationships.
  • Proven success in managing a leads pipeline and a book of business, effectively nurturing and converting opportunities.
  • Strong quantitative skills with the ability to interpret and apply data for day-to-day decision-making.
  • Adaptability to work at both strategic and tactical levels, with a history of executing effectively in ambiguous environments.
  • Cross-functional collaboration experience , ensuring alignment and success across teams.
  • Excellent communication and presentation skills with the ability to engage clients via phone, email, and in-person.
  • Self-starter with strong time management, prioritization, and organizational skills.
  • CRM proficiency (Salesforce experience is a plus), with expertise in managing leads, opportunities, and core CRM objects.
  • Fluency in Portuguese and English — Spanish is a plus — to operate effectively across South America's diverse markets.
  • 2+ years of tech/travel industry experience is a plus, showcasing sector-specific knowledge.
  • Willingness to travel regularly within your assigned territory and internationally (once every 4 to 6 weeks), based in São Paulo, Brazil.
  • Passion for Airbnb, travel, and the sharing economy — being an Airbnb host is a plus — reflecting alignment with the company’s mission and culture.

Due to the nature of this position, the successful applicant will need to be based

Offices: São Paulo, Brazil