Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Informatica Sales Operations Administrator 
Ireland, Dublin 
764574161

25.06.2024
Job Number 37239
Bangalore, Karnataka IN
Experience Level:
Travel Requirement:
Your Role Responsibilities? Here's What You'll Do
  • Process customers' subscription orders using the Salesforce CPQ system.
  • Ensure all relevant approvals are part of order documentation. This includes discount, special pricing, and payment term approvals.
  • Ensure all provisioning details have been secured.
  • Maintain excellent relationship with internal customers.
  • May be assigned to special projects, typically led by a senior sales operations team member for instance data management in SFDC.
  • Work cross-functionally with main operational departments such as Deal Strategy, Renewals, Finance, Shipping and IT to support critical projects.
  • Assist to build and document processes in a environment.
  • Escalate any ongoing system issues through the appropriate channels so there are no delays using our SFDC/CPQ tools.
  • Recommend process improvements and quality assurance procedures to reduce errors and increase efficiency of the order entry process.

BA/BS or equivalent educational background.

  • Minimum 1 or more years of experience.
What We'd Like to See
  • English spoken and written to a very high standard. Additional European language a bonus.
  • Familiarity with Salesforce is required
  • Familiarity with Quoting tools such as Apttus, CPQ etc.
  • Excellent verbal and written communication skills, problem solving skills
  • Ability to work in a team environment
  • Willing to work extra hours as the sales volumes increase during our month-end and quarter-end close cycles
  • Excellent time management skills and ability to work with minimal supervision
  • Self-motivated and willing to seek out opportunities for training and development
Perks & Benefits
  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Tuition reimbursement program to support your and personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit