Informatica Sales Operations Administrator 

Ireland, Dublin 

764574161

• Process customers' subscription orders using the Salesforce CPQ system.
• Ensure all relevant approvals are part of order documentation. This includes discount, special pricing, and payment term approvals.
• Ensure all provisioning details have been secured.
• Maintain excellent relationship with internal customers.
• May be assigned to special projects, typically led by a senior sales operations team member for instance data management in SFDC.
• Work cross-functionally with main operational departments such as Deal Strategy, Renewals, Finance, Shipping and IT to support critical projects.
• Assist to build and document processes in a environment.
• Escalate any ongoing system issues through the appropriate channels so there are no delays using our SFDC/CPQ tools.
• Recommend process improvements and quality assurance procedures to reduce errors and increase efficiency of the order entry process.

BA/BS or equivalent educational background.

• Minimum 1 or more years of experience.

• English spoken and written to a very high standard. Additional European language a bonus.
• Familiarity with Salesforce is required
• Familiarity with Quoting tools such as Apttus, CPQ etc.
• Excellent verbal and written communication skills, problem solving skills
• Ability to work in a team environment
• Willing to work extra hours as the sales volumes increase during our month-end and quarter-end close cycles
• Excellent time management skills and ability to work with minimal supervision
• Self-motivated and willing to seek out opportunities for training and development

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit