Purpose of the Job:
- Deliver learning design and development projects on time, to budget and quality standards
- Understand the business and learner requirement, and develop a detailed project plan for each project that are realistic and meets established priorities. Plans should be based on metrices and agreed upon by all stakeholders
- Establish processes for unique requirements of the project
- Follow agreed processes to manage changes to the project work plan, scope and budget
- Create and manage effective communication plans to project stakeholders
- Manage and communicate updates to stakeholders, SMRs, learning consultants and deployment resources; minimize SMR time commitments where possible
- Manage variances as best suited for the success of the project
- Establish and maintain relationships with stakeholders to achieve the desired outcomes – stakeholders include (but not limited to) SMR’s, project sponsors, design leads project teams, learning consultants, deployment resources, and development teams (included external vendors as the situation demands)
- Coordinate and monitor the work of the entire project team (including external vendors as applicable)
- Facilitate regular project meetings
- Create and maintain comprehensive project documentation
- Leverage and share best practices of project management with other team members
- Initiate and ensure the effective and timely publication of learning content by content administration
- Measure project performance using appropriate systems, tools and techniques
- Create and manage project risks and take preventive / corrective actions as needed
- Conduct project completion and closure activities to ensure documents, learning and project assets are archived appropriately
Supervision Responsibilities
- Act independently to oversee the project design and development activities of internal and external design and development resources
- Where applicable, oversee project managers, designers and developers of third party providers to ensure they adhere to EY design standards
- Promote use of EY design standards, templates, tools and processes
- Independently maintain and use (when appropriate) an internal network of contacts in other EY practices/departments that will enable personal effectiveness in the position
Knowledge and Skills Requirements:
- Strong business acumen, knowledge of EY’s Vision 2020+ agenda and strategy organization-wide
- Strong knowledge of - and commitment to optimize - learning end-to-end processes and standards
- Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact
- Strong influencing and communication skills - maturity to interact with learning leaders, talent leaders and/or senior business leaders in the organization, and (where required) to resolve issues or challenges as they arise
- Strong collaboration skills - to work effectively with other members of the learning and talent teams ensuring that clients’ needs and expectations are met
- Ability to use learning technology and tools, as well as other relevant talent systems and knowledge tools
Other Requirements:
- Due to global nature of the role; travel and willingness to work alternative hours will be required
Education:
- Educated to degree level in a related discipline
- Higher professional or masters qualification in a related discipline is preferred, not required
Experience:
- Total experience of more than 12 years in the learning domain
- Minimum of 5 year experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base
- Demonstrable experience involving project management skills including management of vendors
- Demonstrable experience in managing large-scale learning and development projects involving all delivery channels/types
- Demonstrable experience using project management software, including Microsoft Excel or Project
- Demonstrable experience of having built and maintained strong relationships with business customers/clients
- Demonstrable experience of managing change initiatives in global, matrix organizations (such as EY)
- Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives
- Demonstrable experience of working in fast-paced, stressful environments to deliver required results
Certification Requirements:
- Professional qualification in project management (e.g., PMO) or a related discipline is preferred, not required
- Active membership in related professional bodies or industry groups is preferred, not required
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