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EY L VTH-Project Manager-Americas-Supervising Associate 
India, Kerala, Kochi 
760826324

02.07.2024

Purpose of the Job:

  • Deliver learning design and development projects on time, to budget and quality standards
  • Understand the business and learner requirement, and develop a detailed project plan for each project that are realistic and meets established priorities. Plans should be based on metrices and agreed upon by all stakeholders
  • Establish processes for unique requirements of the project
  • Follow agreed processes to manage changes to the project work plan, scope and budget
  • Create and manage effective communication plans to project stakeholders
  • Manage and communicate updates to stakeholders, SMRs, learning consultants and deployment resources; minimize SMR time commitments where possible
  • Manage variances as best suited for the success of the project
  • Establish and maintain relationships with stakeholders to achieve the desired outcomes – stakeholders include (but not limited to) SMR’s, project sponsors, design leads project teams, learning consultants, deployment resources, and development teams (included external vendors as the situation demands)
  • Coordinate and monitor the work of the entire project team (including external vendors as applicable)
  • Facilitate regular project meetings
  • Create and maintain comprehensive project documentation
  • Leverage and share best practices of project management with other team members
  • Initiate and ensure the effective and timely publication of learning content by content administration
  • Measure project performance using appropriate systems, tools and techniques
  • Create and manage project risks and take preventive / corrective actions as needed
  • Conduct project completion and closure activities to ensure documents, learning and project assets are archived appropriately

Supervision Responsibilities

  • Act independently to oversee the project design and development activities of internal and external design and development resources
  • Where applicable, oversee project managers, designers and developers of third party providers to ensure they adhere to EY design standards
  • Promote use of EY design standards, templates, tools and processes
  • Independently maintain and use (when appropriate) an internal network of contacts in other EY practices/departments that will enable personal effectiveness in the position

Knowledge and Skills Requirements:

  • Strong business acumen, knowledge of EY’s Vision 2020+ agenda and strategy organization-wide
  • Strong knowledge of - and commitment to optimize - learning end-to-end processes and standards
  • Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact
  • Strong influencing and communication skills - maturity to interact with learning leaders, talent leaders and/or senior business leaders in the organization, and (where required) to resolve issues or challenges as they arise
  • Strong collaboration skills - to work effectively with other members of the learning and talent teams ensuring that clients’ needs and expectations are met
  • Ability to use learning technology and tools, as well as other relevant talent systems and knowledge tools

Other Requirements:

  • Due to global nature of the role; travel and willingness to work alternative hours will be required

Education:

  • Educated to degree level in a related discipline
  • Higher professional or masters qualification in a related discipline is preferred, not required

Experience:

  • Total experience of more than 12 years in the learning domain
  • Minimum of 5 year experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base
  • Demonstrable experience involving project management skills including management of vendors
  • Demonstrable experience in managing large-scale learning and development projects involving all delivery channels/types
  • Demonstrable experience using project management software, including Microsoft Excel or Project
  • Demonstrable experience of having built and maintained strong relationships with business customers/clients
  • Demonstrable experience of managing change initiatives in global, matrix organizations (such as EY)
  • Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives
  • Demonstrable experience of working in fast-paced, stressful environments to deliver required results

Certification Requirements:

  • Professional qualification in project management (e.g., PMO) or a related discipline is preferred, not required
  • Active membership in related professional bodies or industry groups is preferred, not required

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.