EY L VTH-Project Manager-Americas-Supervising Associate 

India, Kerala, Kochi 

240445034

Purpose of the Job:

• Deliver learning design and development projects on time, to budget and quality standards
• Develop a detailed project plan for each project, based on a standard template
• Follow agreed processes to manage changes to the project work plan, scope and budget
• Manage the completion status of key learning deliverables such as skill and task analyses, learning solution plans, design specifications, scripts, storyboards, finished e learning items, facilitator and participant materials, course pilots and deployment plans
• Continually communicate status to project stakeholders and alert the operations and resourcing lead and/or design lead if project completion dates face significant challenges and/or issues that may materially impact the overall successful achievement of the expected outcomes within stated timescales
• Manage and communicate updates to stakeholders, SMRs, learning consultants and deployment resources; minimize SMR time commitments where possible
• Establish and maintain relationships with third party providers, including helping to draft SOWs, reviewing invoices, and ensuring vendors adhere to EY design standards
• Coordinate and monitor the work of vendor project managers, designers and developers where applicable
• Facilitate regular project meetings
• Create and maintain comprehensive project documentation
• Leverage and share best practices of project management with other team members
• Initiate and ensure the effective and timely publication of learning content by content administration
• Measure project performance using appropriate systems, tools and techniques
• Manage project risks and escalate as needed
• Conduct handover activities on project completion

Supervision Responsibilities

• Act independently to oversee the project design and development activities of internal and external design and development resources
• Where applicable, oversee project managers, designers and developers of third party providers to ensure they adhere to EY design standards
• Promote use of EY design standards, templates, tools and processes
• Independently maintain and use (when appropriate) an internal network of contacts in other EY practices/departments that will enable personal effectiveness in the position

Knowledge and Skills Requirements:

• Strong business acumen, knowledge of EY’s Vision 2020+ agenda and strategy organization-wide
• Strong knowledge of - and commitment to optimize - learning end-to-end processes and standards
• Strong influencing and communication skills - maturity to interact with learning leaders, talent leaders and/or senior business leaders in the organization, and (where required) to resolve issues or challenges as they arise
• Strong collaboration skills - to work effectively with other members of the learning and talent teams ensuring that clients’ needs and expectations are met
• Ability to use learning technology and tools, as well as other relevant talent systems and knowledge tools
• Knowledge of project management in learning domain is a plus

Other Requirements:

• Due to global nature of the role; travel and willingness to work alternative hours will be required

Education:

• Educated to degree level in a related discipline
• Higher professional or masters qualification in a related discipline is preferred, not required

Experience:

• Total experience of more than 12 years in the learning domain or any domain but with strong project management background
• Demonstrable experience involving project management skills including management of vendors
• Demonstrable experience in managing large-scale learning and development projects involving all delivery channels/types
• Demonstrable experience using project management software, including Microsoft Excel or Project
• Demonstrable experience of having built and maintained strong relationships with business customers/clients
• Demonstrable experience of managing change initiatives in global, matrix organizations (such as EY)
• Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives
• Demonstrable experience of working in fast-paced, stressful environments to deliver required results

Certification Requirements:

• Professional qualification in project management (e.g., PMP) or a related discipline is preferred, not required
• Active membership in related professional bodies or industry groups is preferred, not required

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.