Bank Of America Vice President - Operations Team Lead Credit 

India, Maharashtra, Vasai-Virar 

759508873

Responsibilities:

• Provide leadership to India Credit Operations team in supporting Credit limit setup for India clients.
• Ensure development and implementation of efficient operations and cost-effective solutions to meet current and future needs of the organization.
• Participate in various process improvement initiatives/ projects.
• Ability to drive process improvement.
• Ensure smooth processing of Credit facility setups to facilitate borrowing by the client and ensure lien/Security/Collateral perfection if any without lapses.
• Escalate exceptions in a timely manner.
• Provide appropriate support to Credit Managers and business on various client portfolios.
• Stakeholder management.
• Manage internal & external audits.
• Ensuring adherence to both internal and regulatory guidance and ensuring internal procedures are updated.
• Be a coach and mentor to help development of team members.

Managerial Responsibilities:

Graduate/MBA from a reputed institute with about 10 years of experience in operations processing in a bank

• Good knowledge of credit and/or credit risk
• Strong written and oral communication skills
• Quality conscious and having flair for constant process improvement.
• Knowledge of Regulations and Ability to Identify and Mitigate Operational Risk
• Ability to work under pressure and manage the team.

Skills:

• Business Operations Management
• Customer Service Management
• Performance Management
• Process Performance Measurement
• Talent Development
• Account Management
• Client Management
• Leadership Development
• Process Management
• Relationship Building
• Hiring and Onboarding
• Policies, Procedures, and Guidelines Management
• Process Design
• Risk Management
• Workforce Analytics