Responsibilities:
- Provide leadership to India Credit Operations team in supporting Credit limit setup for India clients.
- Ensure development and implementation of efficient operations and cost-effective solutions to meet current and future needs of the organization.
- Participate in various process improvement initiatives/ projects.
- Ability to drive process improvement.
- Ensure smooth processing of Credit facility setups to facilitate borrowing by the client and ensure lien/Security/Collateral perfection if any without lapses.
- Escalate exceptions in a timely manner.
- Provide appropriate support to Credit Managers and business on various client portfolios.
- Stakeholder management.
- Manage internal & external audits.
- Ensuring adherence to both internal and regulatory guidance and ensuring internal procedures are updated.
- Be a coach and mentor to help development of team members.
Managerial Responsibilities:
Graduate/MBA from a reputed institute with about 10 years of experience in operations processing in a bank
- Good knowledge of credit and/or credit risk
- Strong written and oral communication skills
- Quality conscious and having flair for constant process improvement.
- Knowledge of Regulations and Ability to Identify and Mitigate Operational Risk
- Ability to work under pressure and manage the team.
Skills:
- Business Operations Management
- Customer Service Management
- Performance Management
- Process Performance Measurement
- Talent Development
- Account Management
- Client Management
- Leadership Development
- Process Management
- Relationship Building
- Hiring and Onboarding
- Policies, Procedures, and Guidelines Management
- Process Design
- Risk Management
- Workforce Analytics