JPMorgan Loan Origination Manager - Associate 

India, Karnataka, Bengaluru 

757600656

Job Responsibilities

• Handles oversight and administrative functions for loan booking, loan funding, and some research & maintenance which includes payoffs and rebooks.
• Embraces key organizational direction, policies, and guidelines for the team in accordance with globalization efforts.
• Establishes and implements risk and control processes to improve productivity, quality, and customer satisfaction
• Monitors key performance indicators to ensure the booking team is processing all daily requests, meeting SLA’s and exceeding quality metrics.
• Ensures loan documentation, loan closings, loan files, audits, and operational risks are managed and conducted consistent with various lines of business and bank policies as well as government regulations.
• Participate and lead internal WLS and Market Partnership calls representing the team
• Sets team performance standards using key metrics and monitors the team’s overall performance against goals set
• Responsible for team member development, talent management and succession planning.
• Provides mentoring, training and assistance to new and existing team members.
• Assists in the creation and implementation of departmental procedures.
• Participates and leads continuous improvement activities
• Conducts team and individual meetings with staff members.
• Prepares and facilitates performance review discussions.
• Monitors sick/personal/vacation days of team members.
• Handles performance issues within the team.
• Recruits, interviews and recommends new hires

Required Qualifications, Skills and Capabilities

• Adapt or learn multiple loan systems (ACBS, Loan IQ, and VLS) as well as ancillary applications used in the booking process (i.e. iCRD, Dealworks, Aurora, QIP, Connect, etc.)
• Supervisory Experience preferred
• Knowledge of commercial loan credit & legal documentation, with the ability to interpret outside counsel loan agreements
• Proficient in Microsoft Office applications (i.e. Excel, Word, PowerPoint, Outlook, etc.).
• Ability to adapt to internal tracking and monitoring systems
• Excellent interpersonal and written/verbal communication skills.
• Exceptional customer service skills.
• Ability to effectively multi-task and prioritize workloads while working within tight service levels.
• Strong organizational and time management skills.
• Ability to work in multiple team environments
• Demonstrate attention to detail and accuracy with completed work.
• Ability to consistently maintain high performance levels in stressful situations and high-volume environment.
• Ability to think outside the box and generate ideas for process improvements