In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
- As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
- You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
- Your primary responsibilities include:
- Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
- Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
- Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- 5+ years of hands-on experience in Salesforce development, including LWC and Apex.
- Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS.
- Expertise in Apex programming, including classes, triggers, and batch processing.
- Experience working with Salesforce APIs (REST/SOAP) and integrations.
- Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets
Preferred technical and professional experience
- Experience with Aura Components (though primary focus is LWC).
- Knowledge of Salesforce Experience Cloud (Communities).
- Experience with Salesforce Flows, Process Builder, and declarative automation
