In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
- As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies.
- A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
- You will work developing solutions that excel at user experience, style, performance, reliability, and scalability to reduce costs and improve profit and shareholder value
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Salesforce Service Cloud experience.
- Salesforce Lightning Framework experience.
- Salesforce configuration and customization.
- Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC
Preferred technical and professional experience
- Excellent written and verbal interpersonal skills for coordinating across teams.
- Relevant Salesforce certifications.
- Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results
