In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:
- Salesforce Service Cloud experience.
- Salesforce Lightning Framework experience.
- Salesforce configuration and customization.
- Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC
- Excellent written and verbal interpersonal skills for coordinating across teams.
- Relevant Salesforce certifications.
- Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results
