As the
Job responsibilities:
- Lead the HR Operations team (4) to ensure smooth, timely and accurate delivery
- Support tax and year end activities where required e.g. salary packaging, payroll tax etc.
- Monitor services delivered by Corporate Center teams such as payroll and benefits delivery, directing and ensuring they are delivered to agreed service levels and compliant with local regulation.
- Partner closely with the Australia HR lead and APAC HR Operations Management team delivering priority items for a first class employee experience
- Review operational processes with a primary focus on control effectiveness, streamlining and removing duplication of effort
- Accountability for meeting country policy and regulatory change with efficient operations e.g. changing time keeping regulations and partnering with global teams to deliver
- Develop thorough understanding of location legislative environment in order to provide technical expertise and advice to the stakeholders, including HR.
- Co-ordinate all internal & external audits.
- Identify opportunities to improve operational execution, articulate the business requirement and implement the solution
- Act as the SME for all Products and Services delivered in location.
- Develop and facilitate relationships with key clients, business partners and/or vendors.
Required qualifications, capabilities, and skills:
- Excellent interpersonal, organization and communications (both verbal and written) skills
- Excellent Client Relationship skills; ability to identify, build and maintain relationships both within HR and externally to deliver success
- Background in Australia payroll and employment regulation
- Strong risk and internal control mindset, and risk management experience
- Strong communication skills
- Strong ownership and accountability of people, process, financial, and strategy
- Strong process management mindset with the ability to influence outcomes
- Strong analytical and problem solving skills; solution orientated thinker who is able to perceive issues from a Client’s perspective
- Self Starter; ability to resolve day-to-day issues effectively
- Team player with ability to work in a small team cohesively
- Minimum 10 years’ experience in managing HR or complex operations
Preferred qualifications, capabilities and skills:
- Preferred understanding of employment tax and year end processes
- Automation or exposure to automation tools preferred
- Experience with collaborating and working with offshore teams
- Project management experience would be an advantage
- Bachelor’s or Master’s Degree