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BMC Customer Success Manager Iraq, Nineveh Governorate 745467721
27.06.2024
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Description and Requirements
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• Lead the customer success motion (satisfaction and retention) for strategic accounts in Germany, ensuring their success through adoption of Autonomous Digital Enterprise (ADE) solutions that accelerate business value for our customers.
• Through your ability to forge strong relationships, become the voice of your customers within BMC by collecting product, solution, and experience feedback from our customers to share with our product organization and influence our enhancements and long-term roadmap priorities.
• As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems.
To ensure you’re set up for success, you will bring the following skillset & experience:
- You have the ability to embrace, live, and breathe our BMC values every day!
- You can navigate customer’s organizational structures to identify and build relationships with executives and partners
- Strong executive presence with ability to convey complex technical and functional scenarios in simple models and business speak
- You speak FLUENT German
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