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JFrog Associate Account Manager - Renewal Specialist United States, California, Sunnyvale 734899137
10.09.2024
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As an Associate Account Manager in JFrog you will...
- Lead and oversee the renewal process with customers, including generating renewal quotes and opportunities, in collaboration with Customer Success, Finance, Legal, Deal Desk, and Sales teams to ensure contract accuracy.
- Provide direct administrative support related to renewals and services for Account Executives to ensure continued customer satisfaction.
- Perform routine account servicing tasks for a targeted portfolio, including renewal processing, quote generation, Salesforce (SF) updates, invoice tracking, and addressing back-office tasks.
- Own and manage a portfolio of renewal contracts within an assigned territory.
- Ensure all renewals are processed on time.
- Communicate with customers or customer liaisons to ensure the proper handling of renewals.
- Prepare renewal quotations, invoices, and notifications.
- Identify growth opportunities and provide insights that drive better business outcomes.
- A minimum of 4 years of relevant experience.
- Exceptional time management skills, attention to detail, and the ability to prioritize tasks.
- Proven problem-solving skills, with the ability to manage routine account servicing tasks and meet tight deadlines.
- Strong proficiency with MS Office (particularly Excel, Word, and PowerPoint).
- Excellent verbal and written communication skills.
- At JFrog, base salary is only one component of our compensation package.
- This position has a base salary range between $85,000 to $105,000. Base salary will be based on your skills, qualifications, experience and location.
- Additionally, this role may be eligible for discretionary bonuses or commission payments.
- This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
- JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more! JFrog embraces hybrid work: 3 days in office / 2 days remote.
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