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Citi Group SVP Efficiency Program Quality Lead 
United States, Florida, Jacksonville 
73438716

06.09.2024



Responsibilities:

  • Foster an innovative and inclusive team-oriented environment where team members can tackle some of today’s strategic operational challenges.
  • Support the Director of Business Optimization to build organizational capabilities on process and resource efficiencies
  • Define and enhance controls and quality assurance procedures to ensure risk associated with Client Remediation is mitigated
  • Collaborate with partners to build accurate, forward-thinking metrics and reporting for Client Remediation across the USPB
  • Re-enforce best practices for the organization to ensure consistency of Business integration and process implementation
  • Be a thought leader for Remediation. Share best practices. Identify ways to simplify and enhance ways to work collaboratively as a team. Be a trusted advisor and partner to the supporting functions and stakeholders.
  • Present status updates, issues / challenges / risks and solutions to senior management, stakeholders, and partners in a succinct manner to drive decision-making and actions.

Qualifications:

  • 10+ years of experience
  • Experience managing cross functional teams
  • Experience either in strategy consulting or business optimization
  • Excellent organizational skills, with the ability to work under pressure and prioritize tight deadlines
  • Ability to influence broadly and challenge conventional thinking. An influencer who communicates clearly and builds partnership and consensus, but also speaks up for the right course of action
  • Ability to multi-task, highly organized, and high level of attention to detail
  • Self-confidence and exceptional communication and strategic thinking skills to engage with those reporting into C-Suite leadership, and demystify technical intricacies in language and context relevant to a broader audience
  • Ability to develop high quality materials, especially written documents for senior leadership
  • Experience with MS Office tools, including strong presentation development skills (PowerPoint)


Education:

  • Bachelor’s/University degree, Master’s degree preferred
Risk Management

Full timeJacksonville Florida United States$130,880.00 - $196,320.00


Anticipated Posting Close Date:

Sep 12, 2024

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