Cyberark Senior Order Management Specialist 

United States 

734108867

Key Responsibilities :

• Manage the end-to-end order management process, including order and contract review, fulfillment, and invoicing, to ensure accuracy and compliance with internal controls and company policies.
• Support the month-end and quarter-end close process by preparing necessary reports, reconciling data, and assisting with financial analysis as needed.
• Take a lead role in day-to-day and month-end close activities, ensuring smooth operations and timely completion of tasks.
• Collaborate with internal teams, such as sales, finance, and operations, to resolve order-related issues and discrepancies.
• Serve as the primary point of contact for external clients, addressing inquiries and providing exceptional customer service.
• Utilize Salesforce CPQ, NetSuite, and Zones to review customer contracts and subscriptions and other relevant documents with 100% accuracy to drive invoicing, revenue recognition, sales activity reporting, KPI data and commissions.
• Collaborating with internal teams to help Identify opportunities for process optimization and efficiency gains, driving continuous improvement initiatives.
• Assume responsibility and ensure the accuracy and efficiency of the order management process.
• Perform other duties and projects related to the role as assigned.

• Bachelor’s degree in finance, Accounting, or related field, or equivalent experience
• Proven experience in order management, preferably in a senior role with a SaaS or technology company, with a minimum of 5 years’ experience.
• Excellent communication and people skills and ability to work independently and as part of a team.
• Proficiency in Salesforce CPQ, NetSuite, and Zones.
• Strong analytical skills with experience using BI tools to analyze and interpret data.
• Demonstrated ability to drive process change and implement best practices.
• Self-motivated and proactive with the ability to thrive in a fast-paced, dynamic environment.

The salary range for this position is $76,000 – $105,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.