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What You'll Be Doing:
Own the customer deliverables, projects and support cases across the entire lifecycle according to various relevant KPIs (Key Performance Indicators) and customer SLAs (Service Level Agreements).
Understand the customer roadmap, processes and culture: how it aligns to Nvidia’s roadmap; map and address any gaps; general requirements, the “language” and product lifecycle.
Communicate directly with the customer in coordination with Sales, BizDev, Support and Marketing Teams; manage expectations.
Matrix management of internal teams and resources for successful execution of projects and activities.
What We Need To See:
B.Sc. in Computer Science/Electrical Engineering or equivalent experience.
5+ years' experience in Customer-facing and strategic/technical account management roles.
3+ years of R&D experience as SW/HW/FW Engineer (Networking is an advantage).
Experience as an exceptional individual with a mixture of technical, project management and interpersonal skills.
Experience in a global working environment, global companies and customers.
MBA - an advantage.
NVIDIA Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for NVIDIA Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. including high performance computing, enterprise, data centers, cloud computing, Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry.
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