Process Overview
The Process Management CoE GBS team functions as a Center of Excellence to provide strategic and innovative advantage to Bank of America through Process Design, Data Insights and Process Excellence, Process Automation Work-streams.
Responsibilities
- Conducting data analysis, validation, and mapping of OpEx ideas in GRM
- Creating a detailed report of data analysis, validation, and mapping of GRM Initiatives/tech strategy
- Making abstract data easily understandable.
- Evaluating and enhancing existing systems.
- Collaborating with multiple teams to enable seamless integration with new systems.
- Creating database queries to assess the effects of different systems.
- Maintaining complex Tableau reports for scalability, extensibility, improved performance, manageability, and reuse.
- Providing insights about improving or automating processes and adding value to the team.
Requirements
Graduate (Preferably BCom Graduate)
Experience Range
2-6 Years
Foundational skills*
- In-depth knowledge of Microsoft Excel, including pivot tables and macros.
- Strong MS Power Point Skills
- Experience in developing, managing, and maintaining Tableau-based dashboards.
- Working knowledge of SQL, normalization, and rational databases.
- Experience with using query and reporting analysis tools.
- Understanding of advanced statistical functions and calculations.
- Ability to interpret dashboard structure.
- Strong communication and collaboration skills.
- Project management skills.
- Strong Written and Oral Communication
- Ability to follow up with issues and summarize discussions.
- Ability to communicate clearly, effectively, and work well with people at all levels.
- Ability to manage multiple projects and direct the effort of others.
Desired skills
- Speaking / presentation skills in a professional setting
- Ability to communicate clearly and effectively, and influence others.
- Ability to produce high quality technical documentation.
Work Timings
11:30 am - 08:30 pm IST
GGM / GIFT