Capital One Sr Conversion Manager Business Cards Payments Remote-Eligible 

United States, Virginia, Richmond 

724623572

General Responsibilities:

• Use insight and consultative selling techniques to educate customers about their industry and offer unique perspectives on their business, which link back to Capital One’s Business Cards & Payments solutions

• Design and implement sales strategies to ensure the company meets its revenue objectives

• Coach customer stakeholders and build consensus for Capital One’s solutions within their organization

• Manage multiple phases of sales cycle, including initial contact, identification of client needs, presentations/product demos, negotiation, underwriting and implementation

• Develops, manages and maintains relationships with any local managers from other Capital One businesses

• Refers business appropriately to internal partners including Middle Market and Treasury Team

• Maintains broad and technical product knowledge including competitor product information

• Manage a portfolio of clients with key focus on retention, growth and risk management

• Analyze the company’s total business spend to identify additional opportunities to leverage Commercial Card solutions

• Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior

• Resolve issues and provide solutions to clients in a timely manner

• Monitor portfolio metrics and perform quarterly account reviews

• Partner across the value chain to meet client needs

• Maintains and updates CRM system regarding sales calls, pipelines and closed sales

• Work in collaboration with value chain partners to convert existing commercial bank clients to the enhanced commercial card platform.

• Achieve strategic KPI’s related to conversion metrics (Contacts, Meetings, Conversion success, etc)

• Consulting with internal value chain partners to identify strategic bank clients (upon platform upgrade completion) for re-engagement of the commercial card product suite and solutions that drive accretive value to the commercial bank.

Basic Qualifications:

• At least 3 years of professional experience selling business-to-business

• At least 3 years of experience in a client facing role

Preferred Qualifications:

• Bachelor’s Degree or Military Experience

• 5+ years of experience selling or managing commercial card and electronic payment products with a proven track record of success

• 5+ years of experience supporting commercial bank cross-sell efforts

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.