Capital One Inside Sales Executive Business Cards & Payments Eligible 

United States, Tennessee, Knoxville 

181188177

Within the

What You’ll Do

As a member of our Inside Sales Team, you will be identifying and reaching out to businesses to grow the Capital One brand in an industry changing way. You will serve as a dedicated point of contact for Business Card Customers assisting them in identifying and utilizing the right product to meet their current and future business needs. The ideal candidate will:

• Have an entrepreneurial spirit and serve as an advocate for our customers.

• Thrive working in a fast paced rapidly changing environment, acquiring and maintaining high levels of product, service and process knowledge

• Be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customers.

• Independent, results-driven, goal-oriented, self-starters will thrive within our organization

• Strong communication and active listening skills

• Positive “can-do” attitude and strong work ethic

• Ability to use feedback in a positive way with personal accountability

• Comfortable in a hunter role , responsible for securing new business by phone

Job responsibilities include but are not limited to the following:

• Acquiring new Capital One Business Card clients within a designated territory

• Ability to secure appointments directly with new prospects via cold calling , networking, referrals, etc.

• Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend products to achieve rewards goals

• Effectively manage pipeline of clients & prospects

• Analyze a business’s total business spend to identify the right card product and identify additional opportunities to leverage the card.

• Assist the business with incorporating the card into their purchasing platform and bookkeeping software and execute spend conversion plan

• Achieve incremental charge volume targets

• Compliant in all client activities and follow up through use of Salesforce.com

Basic Qualifications:

• At least 2 years of acquisitions experience or at least 2 years of outbound sales experience

Preferred Qualifications:

• Bachelor’s Degree or Military experience

• 3+ years experience growing existing business relationships and acquiring new customers in an inside or outside sales environment

• 3+ years of experience in an inside or outside sales environment

• 3+ years of experience meeting a sales metric or sales goal

• 2+ year of experience working with small or medium size business customers

• 2+ year of experience in the financial industry

• Strong computer skills, and ability to multitask and navigate web-based tools

• Proficiency using Salesforce.com

• Proficiency using Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Proficiency using Google Suite