Capital One Sr Learning Associate - Business Cards & Payments Eligible 

United States, Virginia, Richmond 

647753553

West Creek 5 (12075), United States of America, Richmond, Virginia Sr. Learning Associate - Business Cards & Payments (Remote Eligible)

The Role:

:

• Obsessed with creating an exciting and engaging experience for our Sales Associates

• A storyteller who compellingly uses their communications strength to inspire others

• A positive, solutions-oriented problem solver and strategist

• Detail-oriented and able to translate big picture thinking into local execution

• Strong project management skills with the ability to meet deadlines in an agile work environment

• Someone who thrives in a high-energy, fast-paced environment

• Excellent communication and collaboration skills with the ability to work closely with cross-functional team

Key Responsibilities:

• Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives

• Utilize instructional design theories, adult learning methodologies, and best practices to create interactive and engaging eLearning experiences

• Analyze learning needs and partner with subject matter experts to develop solutions that are both effective and innovative

• Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements

• Collaborate with L&D team members to integrate digital learning solutions into broader training programs

• Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery

• Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements

• Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation

• Include, empower and inspire the sales team through strong critical thinking skills

• Responsible for developing content, including (but not limited to) measurable learning

• Role includes up to 50% facilitation and 25% travel

Basic Qualifications:

• At least 2 years of experience in Learning and Development

• At least 2 years working with eLearning authoring tools or working with eLearning tools such as Adobe Suite, Captivate, Camtasia or Articulate 360

• At least 1 year of experience in supporting sales teams with customer facing sales roles at a financial institution

• At least 1 year of experience working with learning theories and instructional design models

• At least 1 year of experience with audio and video editing software

Preferred Qualifications:

• Bachelor’s degree or military experience

• Experience in Instructional Design or Adult Education

• 3+ years experience using Articulate 360, Camtasia, Captivate and the ability to create engaging content

• 3+ years experience in videos, podcasts and eLearning

Remote (Regardless of Location): $74,000 - $84,400 for Sr. Learning AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.