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JPMorgan Vice President – Product Manager Digital Payments 
United States, New York, New York 
723929636

25.06.2024

As a Vice President Product Manager for a new digital wallets payment product you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology. In this role, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.

Job responsibilities:

  • Define the vision and strategy for digital wallet product initiatives and features
  • Partner closely with Technology, Design, and Analytics teams to lead product development efforts
  • Define features and communicate requirements to engineering in clearly written documentation
  • Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
  • Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
  • Manage product backlog, production support, issue & defect resolution and prioritization
  • Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

  • 7+ years of experience in payments product management including digital payments product.
  • Experience in online payments including card tokenization, digital wallets, and e-commerce payments
  • Passion for understanding customer needs and demonstrated ability to build digital products
  • Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
  • Outstanding verbal and written communication
  • Proven success in collaborating with cross-functional teams, influencing and driving decisions
  • Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
  • Proven track record of managing risk and controls
  • Flexibility to work Eastern Standard Time (EST) hours

Preferred qualifications, capabilities and skills:

  • Bachelors or Masters in Business Management, Computer Science or comparable field of study