JPMorgan Vice President – Product Manager Digital Payments 

United States, New York, New York 

723929636

As a Vice President Product Manager for a new digital wallets payment product you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology. In this role, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.

Job responsibilities:

• Define the vision and strategy for digital wallet product initiatives and features
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Define features and communicate requirements to engineering in clearly written documentation
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Manage product backlog, production support, issue & defect resolution and prioritization
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 7+ years of experience in payments product management including digital payments product.
• Experience in online payments including card tokenization, digital wallets, and e-commerce payments
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Flexibility to work Eastern Standard Time (EST) hours

Preferred qualifications, capabilities and skills:

• Bachelors or Masters in Business Management, Computer Science or comparable field of study