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JPMorgan Vice President - Product Delivery Digital Payments 
United States, New York, New York 
304207307

20.07.2024


Job responsibilities

  • Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Lead the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Develop a deep understanding of user journeys across all workplace technology interactions and assigned user segments, and then leads teams across the firm to develop solutions via a coordinated roadmap and backlog
  • Assist with the planning and delivery of the strategic product roadmap through collaboration with various stakeholders across different functions (e.g., Product, SMEs, Operations, Technology)
  • Manage internal partner expectations with consultative advice regarding technical aspects of solutions
  • Oversee the project governance process, reporting out and presenting on project status to senior stakeholders
  • Lead the full life cycle of pilot client implementations, including setup and testing, ensuring a successful end-to-end client experience during product implementations of varied complexity

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product delivery
  • Demonstrated ability to execute operational management and change readiness activities
  • Proven experience of building solid, cohesive partnerships with the business, operations, technology, and other key stakeholders
  • Understanding of delivery and proven track record of implementing continuous improvement processes
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Knowledge of workplace technology standards, industry trends, and emerging technologies
  • Effective written and verbal communication skills, with the ability to clearly articulate complex concepts to senior management
  • Practical experience in managing agile, cross-functional teams, often through influence
  • Proficiency in Confluence and Jira

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a complex organization
  • Proficient knowledge of the product development life cycle, design, and data analytics