Capital One Principal Chief Staff - Enterprise Data Business Operations 

United States, Virginia, Arlington 

715678155

About this role:

In this role, you will act as a catalyst for change and innovation, working directly under the guidance of more senior Chief of staff and other top executives. You will leverage data to drive improvements in effectiveness and efficiency across our operational routines and ensure Enterprise Data is effectively staffed against our priorities with an organizational structure that supports our strategic goals.

As Chief of Staff, you will:

• Own Strategic Workforce Planning:Own product labor planning and partner with tech and design to drive alignment across the organization, ensuring the right talent is in place to meet current and future business needs.

• Ensure accurate organizational data reporting:Partner with Finance, Recruiting, and Tech/Design teams to support accurate data on current staffing allocation & future staffing plans, track net new hiring progress, geo strategy, management spans and layers, etc

• Optimize Recruiting Prioritization:Collaborate with leaders to prioritize recruiting efforts, focusing on critical roles that drive business impact, and ensuring a healthy hiring pipeline.

• Monitor & Improve Hiring Pipeline Health:In close partnership with recruiting, track the overall health of the hiring pipeline and interview process - identifying bottlenecks, proposing solutions, and implementing improvements

• Coordinate with Associate Experience:Ensure a warm handoff between new hires and associate experience; gain insights from newly onboarded associates to feed improvements into the recruiting and hiring process.

• Drive Data-Driven Solutions:

Skills and Competencies:

• Strong foundational skills in problem-solving, process and/or project management, and stakeholder engagement.

• Strong analytical skills with an ability to extract insights from data.

• Comfortable in front of senior executives, with a knack for communication and breaking down complex information into easily digestible overviews.

• Excellent organizational and time management skills with the ability to prioritize effectively in a fast-paced environment and quickly put structure in place to manage the work.

• A proactive, motivated attitude with a passion for learning and personal growth.

• A team player attitude with a strong drive to create a positive work environment and enhance team engagement.

• Experience with root cause analysis, process improvement, and change management is a strong plus.

Basic Qualifications

• Bachelors Degree or Military Experience

• At least 2 year of experience in Process Management, Project Management or equivalent Preferred Qualifications
  

Preferred Qualifications

• Bachelors Degree in business, finance or organizational development

• Experience managing cross-functional team members, remove obstacles and influence appropriately

• Problem Solving and Change Management training

• Experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

• Experience in Staff management and training

• Experience in Organizational development and performance

• Experience in Budget management

• Experience with Google tools (Forms, Slides, Sheets, etc)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.