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Seller Performance - Develop and execute the annual operating plan for your sellers. Help them to understand what drives seller performance at eBay and lead them in executing the plan
Grow Selection - Work with your sellers to understand selection opportunities to coordinate an inventory of cards and memorabilia for our customers
Improve Buyer and Seller Trust - Manage eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay
Improve the Customer Experience - Work with consumer insights, sellers, and buyers to identify customer pain points and communicate their impact to cross functional teams for triage
Business Reporting - Deep Dive into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis
Site Merchandising - Define a 52-week calendar outlining key retail moments, and seasonal events where eBays should show up on the homepage and category pages (Ex. Superbowl) - partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth
5 or more years of relevant experience in an online retail or marketplace environment (merchandising or startup experience valued)
Bachelor’s degree required, MBA preferred
Experience pulling data and gathering insights on online marketplaces
5 or more years of experience coordinating cross functional teams such as Marketing, Product Management, Customer Service, and analytics
Experience influencing & negotiating with external partners
5 or more years of experience in project management
5 or more years of presentation experience and the the demonstrated ability to articulate complex concepts clearly and convincingly
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.
$106,800 - $162,800This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
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