In this role, you will:
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- 3+ years in a leadership role in technology and or operations
- 3 years on Agile team experience
- Excellent verbal & written communication
- Ability to remediate situations in a very timely fashion
- Ability to recognize change and excellent skills to re prioritize based on stakeholder and customer feedback and translate to the team
- Describe any certifications required to perform this work
- Product Owner/ Product Manager SAFe 5 certification or equivalent
- Any leadership certifications
Job Expectation:
- Breakdown and description of primary job duties that are fundamental to your position and performed regularly
- Product Strategy, Roadmap & Vision- 15%
- Assist in driving the roadmap and vision with collaboration of the business analysts and Senior PO
- Product Development- 60%
- Gather, analyze & prioritize business requirements for content and platform development and ensure these are translated appropriately into user stories with clear acceptance criteria & contextualized for the development team, delivered in timely fashion
- Assist in managing the product backlog for the instructional design & the technical development teams using our Product road mapping and product backlog management tools e.g. Aha! & Jira/Confluence
- Attend product refinement, sprint planning and sprint reviews working closely with the Scrum Master throughout the development process
- Ensure new online content and functionality is properly tested against business requirements working closely with testing managers and their teams
- Manage the continual development of product in wireframes using Balsamiq, reviewing milestones with stakeholders and working with the Product Managers to identify and plan appropriate product releases
- End user Experience-10%
- Provide an excellent user experience for all end users
- Contribute to end user feedback and tracking
- Quality assurance and compliance- 5%
- Support in leading rigorous change control processes in line with business requirements and reflecting project priorities
- Product delivery- 5%
- Oversee the roll out of new product or pilot, working closely with our stakeholders & the Senior Operations & Projects Manager who manages delivery and operational streams
- Conduct product training for other INTO staff and partners as required along with other members of the Learning Solutions team
- Cover operational duties in the absence of the Senior PO
- Line delivery-5%
- Identify team/individual training needs and ensure appropriate support and training is made available with Scrum Master
- Other-5%
- Liaise closely with key market and academic stakeholders building close and productive working relationships
- Contribute positively to the overall goals of the PCC, and Operations Teams
- Work very closely with cross dependent teams
7 Jul 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.