at NICE Actimize supports sales by preparing responses to RFPs, RFIs, and DDQs, collaborating with stakeholders to develop clear, compelling content. They manage knowledge systems like RFPIO and Salesforce, ensuring up-to-date information. This role requires strong writing, organization, and problem-solving skills to meet tight deadlines in a fast-paced environment.
How will you make an impact?
- Prepare and deliver responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQ), and other forms of sales support.
- Update and administer Knowledge Management Systems, including Wikis, third-party RFP systems (RFPIO), and Salesforce.
- Coordinate sales, marketing, technical and product stakeholders across multiple time zones and regions to develop RFP content
- Partner with subject matter experts throughout the company to gather and develop effective statements about company strategies, capabilities, and solutions
- Assist Pre-Sales and Sales teams in communicating up-to-date information on product offerings, business strategies, and key marketing messages
Have you got what it takes?
- Excellent business and technical writing skills
- Demonstrated ability to communicate company and product positioning, as well as technical capabilities
- Proficiency in using content management systems
- Ability to understand business drivers and customer buying patterns and to tailor documents appropriately
- Strong document development skills (Microsoft Word, PowerPoint, Excel)
- Familiarity with or willingness to learn Knowledge Management Systems mentioned above.
- Highly effective at collaborating with subject matter experts throughout the company to obtain needed information on tight deadlines to complete RFP responses, DDQs, and other forms of sales support.
- Strong influencing skills: ability to work with colleagues and navigate within different departments, geographies, and time zones
- Creative problem-solver, excellent professional judgment, ability to anticipate potential obstacles, knows when and how to escalate issues to next level of management
- Highly organized and detail-oriented, ability to work on multiple time-sensitive projects, and handle deadline pressure
- Works well in a fast-paced, small-company environment.
- Undergraduate degree from an accredited university.
- 0 – 2 years relevant job experience.
You will have an advantage if you also have:
- Experience/knowledge of AML or Fraud solutions
Director, Sales Operations, Actimize
Individual Contributor