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Philips Business Marketing Manager MRI APAC 
Singapore, Singapore 
709550758

19.11.2024

You are responsible for

  • Owning Customer experience (CX) and Customer lifetime value (CLV), customer satisfaction for the MR business in the APAC region
  • Enabling commercial success of the MR business in the APAC region
  • Ensuring enablers are in place from the business / category to realize commercial plans
  • Executing Go-To-Market approach and growing plan for the APAC region or imaging business combination leveraging partners and exploring alternative business models with customers
  • Identifying changing regional situations or in region competitor moves and appropriate responses in region
  • Supporting strategic deals for the business in zone
  • Leading the modality sales specialists and clinical team in zone for MR
  • Developing and implementing sales account strategies in cooperation with the Key Account Managers (KAMs) to meet financial and customer objectives
  • Managing performance, forecast, markets trends, competition and growth opportunities

Goals to be achieved:

  • Customer satisfaction, CX and CLV according to plan
  • Operational excellence (meeting CSG, OIT according to plan with accurate forecasting)
  • Regional growth plan realized (milestones, deliverables, metrics incl. MS ambitions on track)

To succeed in this role, you’ll need a customer-first attitude and the following

  • Extensive commercial leadership experience with proven results in the APAC Region;
  • Experience within the Radiology/imaging domain and demonstrated understanding of the business value chain and key drivers;
  • Solid experience in defining and deploying strategic plan with proven impact;
  • Strong track record in building and leading high-performing and diverse teams;
  • Strategic business acumen and strong customer focus;
  • Demonstrated ability to lead transformational change;
  • Broad international background and adaptative leadership style to connect and lead effectively across different cultures;
  • Operational excellence and persistence in order to deliver the plan;
  • Empathic leadership and ability to connect and inspire across a range of internal/external stakeholders;
  • Strategic and business acumen;
  • Operational excellence (and persistence in order to deliver on plan);