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Bank Of America Production Operations Specialist - GBS India, Telangana, Hyderabad 706102305
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Job Description
This position is for an Analyst with 4 to 7 years’ work experience or a demonstrated aptitude to review and analyze CPU & Memory resource utilization and anomalies.
Candidate will be required to support periodic review cycles for applications assigned.
Candidate will be required to drill down using provided tools to determine root cause of resource anomalies identified.
Candidate is required to reach out to application owner in email to communicate the status on their application and request additional information if required.
Candidate will be required to engage and communicate findings to SME’s responsible for the application.
Responsibilities
The candidate will be required to demonstrate the ability to analyze metrics using tools provided.
The candidate will be required to demonstrate skills using Microsoft tools.
The candidate will be required to communicate professionally in email.
Ascertain and understand application architecture
Analyze application data from sources like PE test results/Splunk/Perfmon/AppD
Requirements:
Experience range:4 to 7 years
BE/B.Tech/IT or Science graduates
Foundational Skills
Microsoft tools: Outlook, Excel, Word
Agile Framework – Jira
Experience with SSRS is a bonus
Should have excellent analytical and problem-solving skills
Good documentation skills
Desired Skills
Effective Communication
Risk Management
Focus on Customer requirements with Passion and Productivity.
Work Timings
11.30am to 8.30pm
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