Bank Of America Production Operations Specialist - GBS 

India, Telangana, Hyderabad 

706102305

Job Description

This position is for an Analyst with 4 to 7 years’ work experience or a demonstrated aptitude to review and analyze CPU & Memory resource utilization and anomalies.

Candidate will be required to support periodic review cycles for applications assigned.

Candidate will be required to drill down using provided tools to determine root cause of resource anomalies identified.

Candidate is required to reach out to application owner in email to communicate the status on their application and request additional information if required.

Candidate will be required to engage and communicate findings to SME’s responsible for the application.

Responsibilities

The candidate will be required to demonstrate the ability to analyze metrics using tools provided.

The candidate will be required to demonstrate skills using Microsoft tools.

The candidate will be required to communicate professionally in email.

Ascertain and understand application architecture

Analyze application data from sources like PE test results/Splunk/Perfmon/AppD

Requirements:

Experience range:4 to 7 years

BE/B.Tech/IT or Science graduates

Foundational Skills

Microsoft tools: Outlook, Excel, Word

Agile Framework – Jira

Experience with SSRS is a bonus

Should have excellent analytical and problem-solving skills

Good documentation skills

Desired Skills

Effective Communication

Risk Management

Focus on Customer requirements with Passion and Productivity.

Work Timings

11.30am to 8.30pm