Toronto, Ontario, Canada
$91,200 - $136,800 CAD
Depth & Scope:
- Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
- Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
- Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes, or services
- Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
- Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
- Independently manages end-to-end functional programs
- Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
- Uses sophisticated analytical thought to exercise judgement and identify solutions
- Impacts the achievement of sub-function or business line objectives within the area they are accountable for
- Work is guided by policies and industry standards/methods
- Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
- Works autonomously as the lead and guides others within area of expertise
Education & Experience:
- Undergraduate degree or technical certificate and/or
- 7+ years relevant experience
- Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline
- Knowledge of risk management environment, standards, regulations, and mitigation
- Knowledge of current and emerging competitor and market trends
- Ability to establish goals and objectives which support the strategic plan
- Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
- Skill in mentoring and coaching
- Advanced skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to handle confidential information with discretion
Preferred Qualifications
- Non-Model/EUC riskmanagement/governanceexperience
- Knowledge of Non-Model/EUC governance, risk, and compliance
- Knowledge of Non-Model/EUC risk management framework, including risk level assessment and controls
- Compliance or QA/QC testing or audit experience
- Working knowledge or familiarity with desktop or web-based applications such as Excel, VBA, SQL, SAS, Access, Alteryx, Power BI, Python, and Tableau
Customer Accountabilities:
- Leads the development and/or implementation of specific standards, policies and/or processes that identify, report on, and mitigate operational (or all major) risk exposures within the business
- Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business executive findings and action plans to mitigate and manage these risks
- Establishes and provides on-going analysis and reporting on operational risk and/or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues
- Coordinates and/or guides activities relating to core operational risk disciplines/programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g., CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.)
- Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies, and risk assessment processes
- Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable
- May be accountable for managing ancillary operational risk areas (e.g., BCM/incident management, outsourcing/vendor management, fraud aggregation and assessment, Baselimplementation/capitalanalysis, change management, Privacy, AML, LCM, and other regulatory issues), in addition to core functions
- May be responsible for providing support for other major risk areas (e.g., Market, Credit, Reputational and/or Regulatory risks etc.)
- May be a point of contact for guidance in the monitoring/reporting of compliance, management, and strategic initiatives
- Provides broad/deep commentary in support of thedevelopment/maintenance/oversightofpolicies/procedures/practices,as required
Shareholder Accountabilities:
- Adheres to enterprise frameworks or methodologies that relate to activities for our business area
- Ensures respectiveprograms/policies/practicesare well managed, meet business needs, comply with internal and external requirements, and align with business priorities
- Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate
- Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets)
- Participates incross-functional/enterprise/initiativesas a subject matter expert helping to identify risk/provide guidance for complex situations
- Conducts internal and external research projects; supports the development/delivery ofpresentations/communicationsto management or broader audience
- Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness ofprograms/policies/practices
- Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
- Leads/facilitates and/or implements actions/remediation plans to addressperformance/risk/governanceissues
- Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
- Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/points of interest
- Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
- Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques
- Participates in personal performance management and development activities, including cross training within own team
- Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Leads, motivates, and develops relationships with internal and external businesspartners/stakeholdersto develop productive working relationships
- Contributes to a fair, positive, and equitable environment that supports a diverse workforce
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Sans Objet