Nokia Market Operation Manager 

Portugal 

702715789

Our main role is to:

• Strengthen early involvement & customer demand planning to secure supply readiness & enable business outcome​​

• Ensure compliant & timely order management to enable successful services execution & improve customer perceived value​​

• Minimize business exposure through effective supply risk and upsides management​​

• Optimize networking capital through timely customer Invoicing and rigorous assets management​​

• Enable fact-based business decisions and prioritization by providing transparency from opportunity to invoice​​

• Ensure compliant financial closing and reporting ​​

• Ensure pre-sales support through early engagement in offer-to-cash process to secure operations readiness

• Drive customer HW demand planning and effective Market S&OP process in their MU/GCBTs

• Ensure correct and timely Order Intake and Revenue booking in all business scenarios, incl. customer cases, Nokia risk orders, trials, demos, R&D and FOC

• Drive customer order management, delivery execution to customer site and timely and correct invoicing

• Ensure proactive risk mitigation of supply/delivery risks

• Support Market Service with optimized supply chain and procurement solutions for customer offers and accurate cost base line

• Ensure and drive efficient Sales & Operations Execution process across all stakeholder functions – Sales, Pre-sales, Finance, Market Services

• Ensure and drive inventory management execution and contribute to Cash & Asset Management topics (invoice correctness, NIR)

• Accountable for compliant and timely performance of SOX controls

• Drive Continuous Improvement in own area of responsibility and activities

• Manage customer and project escalations• Contributes to strategic decisions within professional area.• Solves complex problems based on sophisticated analytical thought and complex judgment.• Acts as a professional leader for staff / work team / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.• Often leads functional teams or projects with moderate resource requirements, risk and complexity, handles day-to-day staff management issues, including resource management and allocation of work.

Nokia Operations background is a plus

Project Management skills and experience to deliver large and complex projects is a plusIndividual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors. Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches. Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark