Be a subject matter expert andprovide technical, hands-on support and resolve open tickets in the ticket tracking systemfocusing on Workday Talent & Performance module and related modules
Participates in continuous improvement ideas in terms of service request, change request and automation
Support SMEs in project and Workday release testing
Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions
Continuously monitor and assess Workday system performance, identifying areas for improvement and implementing enhancements as needed
Participate in Internal and External Audit by providing required artifacts and support with details as requested by Auditor(s)
EIB User template fill-in, mass uploading
Participates in Continuous Improvement, Change Requests/Projects, Testing activities, Operational Excellence and Automation
Support new releases of HR Solutions
Be a backup of other modules complementing primary module
You are right fit
Experience with Workday HCM (Mandatory)
Strong customer orientation and an excellent team player
Analytical and problems solving skills
Affinity in learning new HR IT systems and processes
Strong interpersonal skills and high level of verbal and written communication
Change agent with good facilitating and project management skills, with a ‘can-do’ mentality
Advanced knowledge of key MS Office applications (Excel, PowerPoint)
Good cultural awareness and ability to work with individuals from different culturalbackgrounds
Acumen to analyze and solve complex problems and participate in cross functional programs