People & Technology Solutions Specialist
Your role:
- Be a subject matter expert andprovide technical, hands-on support and resolve open tickets in the ticket tracking systemfocusing on Workday Talent & Performance module and related modules
- Participates in continuous improvement ideas in terms of service request, change request and automation
- Support SMEs in project and Workday release testing
- Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions
- Continuously monitor and assess Workday system performance, identifying areas for improvement and implementing enhancements as needed
- Participate in Internal and External Audit by providing required artifacts and support with details as requested by Auditor(s)
- EIB User template fill-in, mass uploading
- Participates in Continuous Improvement, Change Requests/Projects, Testing activities, Operational Excellence and Automation
- Support new releases of HR Solutions
- Be a backup of other modules complementing primary module
You are right fit
- Experience with Workday HCM (Mandatory)
- Strong customer orientation and an excellent team player
- Analytical and problems solving skills
- Affinity in learning new HR IT systems and processes
- Strong interpersonal skills and high level of verbal and written communication
- Change agent with good facilitating and project management skills, with a ‘can-do’ mentality
- Advanced knowledge of key MS Office applications (Excel, PowerPoint)
- Good cultural awareness and ability to work with individuals from different culturalbackgrounds
- Acumen to analyze and solve complex problems and participate in cross functional programs
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