Intuit Staff Content Designer 

United States, California, Mountain View 

696846373

strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences.

• Lead the development and implementation of content design strategies for a suite of products — specifically, Reporting and Business Intelligence
• Write clear, concise, and engaging content for a variety of audiences and purposes
• Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows
• Support product designers in their content work, through coaching sessions or office hours
• Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers
• Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals
• Conduct user research to understand user needs and preferences
• Use data to define success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability
• Contribute to roadmapping and planning, making informed decisions
• Create content prototypes and mockups to test with customers
• Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received
• Stay up-to-date on the latest trends in content design and development

• Bachelor's degree in English, Communications, or a related field preferred
• 7+ years of experience in content design or a related field
• Strong portfolio showing content design deliverables, including strategies
• Excellent writing and editing skills
• Experience with content strategy, information architecture, and user experience design
• Strong understanding of design principles and best practices
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills